State of Articles:
All our candleholders are original from the period circa 1800 to circa
2000 which means our products are not new. Our products are in very good
to good used condition. Any exception, damage, etc. will be mentioned
in the article description. For any extra information about specific items
it is always possible to contact us by email.
Our availability information is updated regularly,
but it is possible that in some instances an item may become unavailable
between updates. Although Candlepower-design updates the website frequently
it can happen that a product is already sold. We will try to minimalise
All prices on Candlepower-design's website are in Euros and exclude
any packaging or shipping cost. Candlepower-design has the right to change
prices due to currency fluctuations without prior notice.
When ordering products Candlepower-design will not be using your personal
information for any commercial purposes or selling them to any third party.
For all products the payment has to be received before Candlepower-design
can ship or send any products. After order and price confirmation from
Candlepower-design; payment in Euro is accepted through the following
* By bank transfer to the bank account as stated.
* By Paypal through registered email. Please note a surcharge of 2%
will be added for using Paypal.
Candlepower-design is able to send candleholders worldwide from our address
to the customers address or to a nearby ensemble place for shipment, depending
on the preference and wishes of the customer. All our shipment is done
by official shipping company's specialized in transport over land, sea
or by air. Any shipment is done in consultancy with the customer. All
costs for shipping and sending products as well for an optional insurance
will be charged to the customer. All risks for shipping or sending products
will be customers responsibility.
Goods are insured on request.
All our Candlepower-design products are well and professionally packed
according to industry standards, depending on how the product will be
sent or shipped.
All costs for packing will be charged to the customer.
We describe our items online to our best intentions.
If for some reason, you are unhappy with a product that you have ordered
online, you can return the product within 14 days of receipt, just stating
the reason. This info is needed for our customer feedback statistics.
Under all circumstances the product should be in the same condition as
when you bought the product.
Returns by post are made at your risk. We recommend that you use an insured
registered mail service as returns not received by us cannot be credited
to you. Once we received the goods back we will credit the money back
to your account.
Lost or damaged:
Candlepower-design will make every effort to ensure your items arrives
safely at it's destination. In case of any of damaged or lost items due
to sending or shipping please report immediately by emailing to Candlepower-design.
All claims for damage or loss must be accompanied with a statement from
the local shipping or sending company's office.
Candlepower-design sell's only products which are in good condition: any
inconsistencies are mentioned in the description. When purchase agreement
is final, the customer agrees on the state or condition of the items at
the time of buying. If there are any complaints please inform us in writing
including a copy of your invoice.
Candlepower-design makes no representations or warranties
about the accuracy, completeness or suitability for any purpose of:
- the information contained in the
documents and related graphics published in this site or any of the
products of whatever nature details of which appear on this site.
- the information contained in this
site may contain technical inaccuracies or typographical errors.
All liability of Candlepower-design
howsoever arising for inaccuracies or errors is expressly excluded to
the fullest extent permitted by law.
Condition of goods and scale used.
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